Product Quality and Safety

We strive to assure excellent product quality and safety through an exacting management system that encompasses design, manufacturing, and quality control to supply the best possible products to our customers.

Company-Wide Quality Policy

The Shindengen Group is focused on improving quality by employing the customer perspective in line with the following Company-Wide Quality Policy. With all employees contributing their ideas, we are taking a multifaceted approach in our creative efforts to manufacture products of high quality. To this end, we are engaged in quality improvement activities that encompass all processes, ranging from planning, design, development, and manufacturing to shipment, and prioritize the customer perspective.

Company-Wide Medium-Term Quality Policy (FY2022-FY2024)

Basic Policy on Product Safety

Initiatives for the Improvement of Quality

ISO 9001 series and IATF 16949 Certification within the Shindengen Group

ISO 9001 and IATF 16949 are the international standards for quality management systems. The Shindengen Group (both domestic and overseas offices and affiliated companies) has obtained ISO 9001 series and IATF 16949 certification and contributes to customers’ operations by consistently providing products and services that meet their needs and expectations.

Promoting Activities for Improvement/Kaizen

The annual “Shindengen Group Improvement Presentation” is held in June, providing an opportunity to share improvement activities undertaken across the Shindengen Group.
The representatives of the Group’s production sites gathered every year in Japan to organize it, but since FY 2020 it has been held online in consideration of the risk of COVID-19 infection.
Specific case studies are examined with a focus on building knowledge upon such successes across manufacturing processes and the Group.

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